Shipping Policy
We are based in Victoria, Australia and offer shipping worldwide. Shipping costs will be calculated at checkout based on the destination and weight of the package.
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Free* Standard Shipping: Only applies if you reside in Australia. All international shipping rates will be calculated accordingly during checkout and can be noted below.
Standard Shipping: $9.99 or Free if you purchase 2 complete sets.
Express Shipping: $13.99 or Free if you spend over $100 in one order.
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International Standard Shipping: $18.99 or Free if you spend over $100 in one order.
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Orders will be processed and shipped within 1-2 business days. Customers will receive a shipping confirmation email with tracking information once their order has been dispatched.
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We are not liable for any lost or stolen packages once they have been marked as delivered by the shipping carrier. Please ensure that the shipping address provided is accurate and secure.
Returns Policy
We accept returns within 14 days of the delivery date for a refund or exchange. Items must be in their original, unused condition with all tags and packaging intact.
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Customers are responsible for return shipping costs. Please contact us at info@forzacharms.com to initiate a return and receive a return authorisation number.
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Refunds will be processed within 7-10 business days once the returned items have been received and inspected. Exchanges will be processed and shipped out within 2-3 business days.
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If you have any questions or need further clarification, please feel free to contact us at info@forzacharms.com
